Real EstateMelbourne, VIC6 months engagement

Real Estate Agency Saves 20+ Hours Weekly

How a Melbourne boutique agency scaled their listings without hiring full-time staff

20+ hrs

Time Saved

+30%

Listings Managed

< 1 hr

Response Time

55%

Cost Savings

The Challenge

Sarah was working 60+ hour weeks managing property listings, client communications, and administrative tasks. As a solo principal with two agents, she was drowning in paperwork and missing opportunities to focus on high-value activities like client relationships and property viewings.

The Solution

We matched Sarah with a dedicated VA specializing in real estate administration. The VA took over listing management, initial client inquiries, social media posting, and CRM updates. We implemented a streamlined workflow using their existing systems (Domain, realestate.com.au, and their CRM).

The Results

20+ hrs

Time Saved

Per week on admin tasks

+30%

Listings Managed

Increase in active listings

< 1 hr

Response Time

For client inquiries

55%

Cost Savings

vs. hiring in-house admin

I finally have time to focus on what I do best selling properties and building relationships. My VA feels like part of the team, and I can't believe I waited so long to get this support.
S

Sarah M.

Real Estate Principal

About the Client

Industry

Real Estate

Contact

Sarah M., Real Estate Principal

Location

Melbourne, VIC

Engagement

6 months

Services Used

Administrative Support
Customer Service
Social Media Management

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