Law Firm Reduces Admin Burden by 60%
How a Sydney law firm freed up partners for billable work
-60%
Admin Time
+35%
Billable Hours
< 2 hrs
Client Response
Significant
Cost Savings
The Challenge
Partners and associates were spending 40% of their time on non-billable administrative tasks. Document preparation, scheduling, and client follow-ups were eating into revenue-generating time.
The Solution
We provided legal administration VAs trained in document management, court deadline tracking, and client communication. The VAs handle intake forms, calendar management, document formatting, and follow-up calls.
The Results
-60%
Admin Time
Reduction in non-billable work
+35%
Billable Hours
Per partner per week
< 2 hrs
Client Response
Average response time
Significant
Cost Savings
Annual vs. paralegal hire
“Our partners are now focused on legal work and client relationships. The VA handles everything else seamlessly. It's transformed how we operate.”
David R.
Senior Legal Partner
About the Client
Industry
Legal
Contact
David R., Senior Legal Partner
Location
Sydney, NSW
Engagement
9 months
Services Used
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